We’ve recommended Infolinks for nearly 3 years for clients who have found that Infolinks enhanced the site earnings so long as Google didn’t object to using them. This was not always the case, in fact, most often Infolinks knocks about a third off of the AdSense CTR, costing more than users end up earning with Infolinks’ dismal CPCs. However, on some sites we were supporting Infolinks.
About a month ago Infolinks contacted us, concerned because we had cut their traffic. We had actually removed their ad code altogether because we had just gotten too many warnings from Google and they always were sites that combined Google and Infolinks ads.
When they asked, we let them know that another client had been warned by Google and that we were trying to protect them from further problems. When they seemed surprised, and assured us that couldn’t be the case, we went ahead and exposed a few sites to Infolinks again.
Then, after about a month Infolinks sends us their own warning, only instead of leaving it a warning, within a few hours the terminated our corporate advertising account claiming: “fraudulent activity”. We’ve seen clients get this treatment from Google, but Infolinks? Maximum of $.50 CPM Infolinks? Wow. Anyway, to fully appreciate this obscenity of mistreatment we must post the emails in order, dated, and verbatim… Starting with them coming to us for advertising:
7/24/2008:
Hello, I am interested in in-text inventory on your site. Please let me know with whom I should speak. Thanks, Sarah Medvinsky Account Manager Infolinks, Inc. T 212-201-7481 F 212-419-0975 E sarahm@infolinks.com W www.infolinks.com
8/13/2008
Hello, I am interested in In-Text inventory on your site. I would like to offer you a deal that will increase your revenue. Please let me know with whom I should speak. Thanks, Sarah Medvinsky Account Manager Infolinks, Inc. T 212-201-7481 F 212-419-0975 E sarahm@infolinks.com W www.infolinks.com
2/2/2009
Hello, My name is Sarah, and I am interested in In-Text inventory on EXACT SAME SITE THAT ENDED OUR RELATIONSHIP. I would like to offer you a deal that will increase your revenue. Please let me know with whom I should speak. Sincerely, Sarah Medvinsky Account Manager Infolinks, Inc. T 212-201-7481 F 212-419-0975 E sarahm@infolinks.com W www.infolinks.com
2/2/2009
Okay, I'm interested. Kontera has been doing pretty good. What are you offering? -VeraciTek
2/3/2009
Hi Ryan, Thanks for getting back to me. Basically, I would like to replace Kontera’s in-text ads on SAME SITE with our product, Infolinks, and pay you more. We can pay you the highest revenue share – 80%, which guarantees you a higher CPM for in-text ads. Publishers that switched from Kontera to Infolinks report that Infolinks generates 20%-40% higher revenue. Would you like to give it a try? Thanks, Sarah
2/4/2009
OK
8/25/2009
Hi, How are you? I see that you haven’t yet integrated Infolinks In-text Ads onto SAME SITE AGAIN. Can I help you get started? Sarah M. Account Manager Infolinks, Inc. T 212-201-7481 F 212-419-0975 E sarahm@infolinks.com W www.infolinks.com
9/7/2009
Hi Sarah, We began to integrate and discovered that your site does site specific scripts. Google and Kontera let me use the same scripts for all of our sites so when the application started asking about some specific site I realized it wouldn't work for us. For lots of reasons we have to maintain different domains for the different subject matter and use ad servers that make that easy. Considering your consistent follow up I sure would like to try infolinks. -VTek
9/7/2009
Hi, When you initially sign up, we’ll provide you with one script, and then if you’d like to add more domains, we’ll give you a separate one for each. This is done in order to track the earnings of each website individually, but all will remain under the same account. It also enables us to manually optimize the ads for each website individually. Can you tell me why you prefer not to use separate scripts? -Sarah
9/7/2009
yes, because our sites run from a proprietary CMS that has an ad-serving and tracking module built in as well as a performance caching system. The ad-code can be automatically adjusted based on domain, but we've had lots of trouble with ad providers that want unique codes other than the domain name itself. Also having to get the code for each domain has caused us problem with different authors getting confused with where it goes. It was built to use with Adsense and YPN, but a lot of our sites get bombarded with foreign traffic, like THE ONE THEY WANTED, so we monetize them with Kontera, SearchFeed, Azoogle. -VTek
9/13/2009
Thanks for writing in. Sarah is away right now and asked me to get back to you. You may use the Infolinks code on all of your sites, please be aware that you will not be able to use the separate website reporting feature in doing so. Should you have any questions related to your Infolinks account, please do not hesitate to contact me anytime. Have a lovely day. Jamie M. Account Executive Infolinks.com For more information about Infolinks and how it works, please visit our FAQs.
… 3 YEARS PASS and in a period of about 3 weeks clients receive multiple examples like this:
Sent: Tue, Mar 27, 2012 3:31 am Subject: Google AdSense: You have 3 working days to make changes to your site This message was sent from a notification-only email address that does not accept incoming email. Please do not reply to this message. ------------------------------------------------------------------------------------------> > Hello, > > > > During a recent review of your account we found that you are currently > > displaying Google ads in a manner that is not compliant with our program > > policies
We finally decide to stop Infolinks because it is the only common thread between the domains getting this error. Then…
4/7/2012
Hello, I'm contacting you because I was reviewing the recent reports in your Infolinks account, and it appears that your account has experienced a drop in traffic and revenues. I have tried contacting you before, however I have not received any response. You are a very valuable Publisher to us and I'd be happy if you would continue to be a part of our Infolinks community. Please let me know what I can do in order for you to be completely satisfied with using Infolinks on your websites. Sincerely, Danielle D. Account Relations support@infolinks.com www.infolinks.com
This is a follow up to a similar previous email that we ignored at the time because we were still investigating. However, we’ve always been impressed with Infolinks’ follow up so:
4/7/2012
Hi There, Thanks for the message. We appreciate your service, but it seems to work best when we limit the amount of traffic we publish your ads on. Last month we did a trial of closer to 20k hits per day, about 3x what we're showing you on now, but our earnings really didn't go up very much. So we're tweaking things, we currently have turned the target back up to between 10k and 15k hits but it sometimes takes a few days to propagate. We'd like to double the hits we publish Infolinks on, but we just don't see doubled revenue. While we know you are flexible, AdSense and a few others we use don't allow putting both on the same page. AdSense threatens us fairly regularly, even when we alternate ads on certain sites.
Now is where things get interesting:
On 4/7/2012 10:10 AM, Infolinks Support Team wrote:
You are a very valuable Publisher to us and I'd be happy if you would continue to be a part of our Infolinks community. Please let me know what I can do in order for you to be completely satisfied with using Infolinks on your websites.
5/10/2012:
We noticed that you are using the Infolinks code on DOMAIN, which has not been registered to your Infolinks account.
5/11/2012:
Hello, we have had permission since 2009 to use our AdCode on all of our sites per Sarah and Jaime (see emails attached)...
NO RESPONSE...
5/17/2012:
Hello, We found that you have added the Infolinks code to websites that were not approved by our QA team. Adding the Infolinks code to unapproved websites is against our Terms of Service. Accordingly, your account is hereby suspended until further notice and any pending credit is revoked. We ask that you please remove the Infolinks code from your websites as soon as possible, if you have not done so already. We wish you the best of luck in your future endeavors. Sincerely Infolinks Support Team support@infolinks.com www.infolinks.com
No, no, you can't dump us, we dumped you ALREADY!
These folks seem to think they have magically become Google sometime between April, and May of this year. However, their CPMs never moved, and my earlier statements still stand. Give them more than 15k hits per day, even 30k hits, and your revenues may actually go down! So something is up. Perhaps like SearchFeed, we're about to see another underdog bite the dust. It's sad really, especially the obvious mistreatment of our account after 3 years and 30,000,000 hits, they were always so proactive and responsive.
Our account now reads: "because your website was restricted due to fraudulent activity." This is absurd, the only fraud here is Infolinks, who convinced us to give them more traffic, and then banned, cancelled, rejected, or whatever else you want to call it our account.
Epic fail Infolinks... So blog partners here's the challenge. We will double your revenue take if you win the SERP stats for a rewrite of the details above. Summarize, make cartoons, or elaborate. Josh will give you a 1 day turn around on any weekday questions. As always our post does count and if we win, we win.
We know you're better at promoting your content than we are. That's why we love you.






VeraciTek, Inc.
2 Issues
2012 1 Comment Written by V-Tek
2 issues have come to our attention:
Firstly, complaints about valid comments not being released. This site receives hundreds of spam comments per day, and thankfully only a few make it through our filters. Of those hundreds, there are dozens that are entered manually and get queued for moderation. We have honestly just been too busy to weed through and had often opted to just wipe them out. If you have been a victim of this, please accept our sincere apologies and realize it is nothing personal.
Secondly, the number of compromise attempts of our site has risen since our private client blog got mentioned in a publication. The content in the REDACTED article is the only content we authorized release of, and the only content that will be released. Feel free to continue to probe our site, you’ll not get far. In fact, your visits to several of our honeypot areas are helping us build yet another product. In other words, give it up 91.217.178.220 et al. We know you’re there, we just don’t really care enough to block you.
-Josh